Online Ticketing.
We Stop Scalpers.
We Stop Resellers.


Coming Fall 2016

Are you tired of concert tickets being snapped up by people who then resell them to you at crazy high prices?

So are we.


The solution to this problem is simple. Take the profit away from scalpers and resellers.

We make sure that the person who a ticket is purchased for is the same person who redeems the ticket when they enter.

Email ticket

This stops a reseller from buying a large block of tickets when they go on sale and then reselling them on the secondary market to fans who just want to see their favorite bands.

In fact, tickets are no longer necessary. You can simply show your ID at the door, and it will confirm your admission without a ticket.

Waiting List

Need to get rid of your ticket? Here’s how it works:

Once all tickets are sold, people are added to a waitlist, where they choose what type of ticket they are willing to purchase if one becomes available. Once a waitlist is created, ticket holders can return their tickets, and they will be allocated to the person at the top of the waitlist, at the same price that was originally paid.



  • Free Events

    Free self serve

  • Self-Serve

    3.5% of ticket price
    + $0.50 per ticket

  • Full Service

    4.75% of ticket price
    + $0.75 per ticket

  • Payment Processing

    2.5% of ticket price

Fees can be passed to event goers and added to their purchase. You pay nothing.

HotOwl will be available for event managers in the fall of 2016.

Give us a shout to learn more, or if you want to be the first to use HotOwl for your next event!

Contact Us

370, 5222 - 130 Ave SE
Calgary, Alberta T2Z 0G4

© 2016 Servall Biometrics Inc. All Rights Reserved. | Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, fill out a form or Use the associated HotOwl applications.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website(we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails (The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their web portal application and going to the 'My Account' page.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at

Your Consent

By using our site, you consent to our website's privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on Apr 21, 2014.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.
#370, 5222-130 Ave SE
Calgary, Alberta T2Z 0G4